FAQ's


How many squares should I use?

It is recommended to use 1-2 squares depending on how big the room is and how strong you want the scent. 

What glitter do you use?

We use biodegradable glitter wherever possible but as biodegradable glitter only comes in hex shapes, our shapes such as stars, hearts, unicorns are not biodegradable. Once the shapes are available biodegradable we will swap as soon as possible. 

How do I change my wax melts? 

To change your wax melt you can light the tea light underneath the wax and wait up to 30 seconds for the wax to start to melt. This will allow you to easily pop the wax out of the burner. You can then wipe off any excess wax with a cotton pad. 

How long will my order take to arrive?

Our turnaround is currently 10 working days. Please allow this time for your order to be processed and an additional 3-5 working days for your order to be shipped. Due to us being a small business, our turnaround time can go up to 14 days during busy periods.

Where can I find your reviews?

You can find hundreds of our 5* reviews over on our Facebook Page or on our Instagram highlights. 

How do I clean my wax burner?

To give your wax burner a deep clean you can use hot water and washing up liquid. I like to soak the wax burner in the hot water and washing up liquid then wash off any excess and dry with a towel. Ensure your wax burner is thoroughly dry before putting your wax in.

Are your products designer?

No. Our fragrances are very similar to the designer high end scents. We are in no way affiliated with the designer company, our products simply smell similar to the perfume/aftershave.

I have an issue with my order?

If you have any problems at all with your order just email us at [email protected]